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SAIL Foundation (“we”, “our”, “us”) is committed to protecting the privacy of our donors, users, and website visitors.

 

1. Information We Collect

 

We may collect personal information when you:

• Make a donation

• Sign up for campaigns or newsletters

• Contact us or submit forms

 

Information collected may include:

• Name

• Email address

• Mailing address

• Phone number

• Payment details (processed securely via payment gateway)

• Any other information voluntarily provided

 

We do not collect personal information unless you choose to provide it.

 

2. Use of Information

 

We use the collected information to:

• Process donations securely

• Maintain donation records

• Send updates, newsletters, and campaign information (with opt-out option)

• Improve user experience and website functionality

• Analyze user engagement for internal purposes

General website browsing remains anonymous. We may collect non-personal data such as IP address, browser type, and visit duration for analytics.

 

3. Data Sharing and Security

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• We do not sell, rent, or trade your personal information.

• Information is only accessed by authorized personnel.

• Data may be shared with trusted third-party service providers (such as payment gateways like Razorpay) strictly for processing transactions.

• All sensitive information is encrypted and transmitted securely using SSL technology.

 

4. Data Retention & Deletion

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• We retain personal data only as long as necessary for operational or legal purposes.

• Users may request deletion of their personal data by emailing us.

• Upon request, data will be deleted within a reasonable timeframe (typically within 7 working days, unless required by law).

 

5. Email Communication

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• Users who subscribe will receive updates and newsletters.

• You can unsubscribe at any time via the link in emails or by contacting us.

• We do not share email lists with third parties.

 

6. Cookies Policy

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• Our website uses cookies to enhance user experience.

• Users can manage or disable cookies through browser settings.

• Disabling cookies may affect website functionality.

 

7. Payment Processing (Razorpay Compliance)

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• Payments are processed through secure third-party gateways such as Razorpay.

• We do not store your card/banking details on our servers.

• Payment data is encrypted and handled directly by the payment gateway in compliance with PCI-DSS standards.

 

8. Third-Party Services

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• Our website may contain links to external websites or embedded content (e.g., YouTube).

• We are not responsible for the privacy practices of third-party platforms.

• Users are advised to review their privacy policies separately.

 

9. Policy Updates

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We may update this Privacy Policy from time to time. Changes will be posted on this page with updated effective dates.

 

10. Contact Us

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For any questions regarding this Privacy Policy, please contact:
Email: sailfoundationindia@gmail.com

 

Refund & Cancellation Policy

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• Donations made through the website are voluntary and non-refundable.

• Once a donation is successfully processed, it cannot be canceled or refunded.

• In case of any duplicate transaction or technical error, users may contact us for resolution.

• Approved refunds (if applicable) will be processed as per Razorpay/payment gateway policies.

 

Terms & Conditions

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• By using this website, you agree to comply with all applicable laws and regulations.

• SAIL Foundation reserves the right to update or modify these terms at any time.

• Website content is provided “as is” without warranties of any kind.

• We are not liable for any damages arising from use of the website.

• Unauthorized use, reproduction, or distribution of website content is prohibited.

 

Security Policy

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• We implement appropriate technical and organizational security measures.

• Data is protected against unauthorized access, loss, or misuse.

• Payment transactions are secured using SSL encryption and trusted payment gateways.

 

Organization Details

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SAIL Foundation – Supportive Approaches For Independent Living
7/10, 63A5 Vedhapuri,
Sathirapatti Road, Theni District,
Tamil Nadu, India – 625531

sailfoundationindia@gmail.com
www.sailfoundationindia.org
+91 94870 13970